1. Prohibited activity
Wova8 services may not be used to create, enable, promote, or distribute:
- Spam, unsolicited bulk messaging, deceptive outreach, or messages sent without required consent.
- Fraud, impersonation, phishing, credential theft, identity theft, or misleading claims.
- Illegal content, transactions, goods, services, or activity.
- Harassment, threats, hate, exploitation, abuse, or content designed to cause harm.
- Malware, malicious code, destructive payloads, unauthorized access, or security testing without permission.
- Privacy violations, unlawful surveillance, doxxing, or unauthorized collection or disclosure of personal data.
- Platform-policy evasion, template manipulation, account circumvention, or attempts to bypass rate, safety, or access controls.
- Intellectual-property infringement or unauthorized use of another party's confidential information.
2. Messaging requirements
Customers must follow applicable law, recipient consent requirements, opt-out obligations, quiet-hour rules, content restrictions, and third-party messaging policies. Contact lists must be lawfully obtained. Purchased, scraped, or unauthorized lists may not be used.
3. AI-assisted features
AI assistance may not be used to automate harmful, deceptive, discriminatory, or unlawful decisions or communications. Users remain responsible for reviewing outputs and ensuring that final content is accurate, appropriate, and permitted.
4. Security and access
Users may not probe, scan, disrupt, reverse engineer, overload, or bypass service security except where expressly authorized in writing. Credentials, tokens, and API keys must be protected and may not be shared with unauthorized persons.
5. Enforcement
Wova8 may investigate suspected abuse and may restrict, suspend, or terminate activity reasonably believed to violate this policy, threaten service integrity, expose users to harm, or breach third-party platform requirements. Where appropriate, Wova8 may preserve evidence or cooperate with lawful requests.
6. Reporting concerns
Report suspected abuse to support@wova8.com. Include relevant account, workspace, message, or incident details without sending passwords, authentication codes, or private API keys.